Social media site Twitter(s twtr) has been blasting spam messages to “recycled” phone numbers and ignoring the recipients’ pleas to stop, according to a class action lawsuit filed this week in San Francisco.
The lawsuit, which seeks more than $5 million under a federal law that restricts robo-calling, claims that Twitter ignored industry policies about disconnected phone numbers in order to send more marketing messages.
The dispute turns on “short code” technology, which permits companies to send out automated SMS messages. Twitter uses the short code “40404” to send such texts, and to notify users by SMS about activity related to their Twitter account.
According to Beverly Nunes of Massachusetts, she began to receive such notifications from marketing companies via Twitter’s 40404, urging her to sign up for “swag bucks” — even though she had never used Twitter.
The lawsuit also cites complaints from others who allege they received a flood of Twitter alerts…
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